Refund policy

Refund Policy

Because BeyondTail's products are digital and delivered immediately upon purchase (memorial pages, AI-written letters, symbols, and gifted icons), all sales are final and non-refundable, except where required by applicable law.

If you believe you were charged in error, or a technical issue prevented your purchase from being delivered correctly, please contact us at info@beyondtail.com and we will review your case individually.

Gift cards are non-refundable and cannot be redeemed for cash, except where required by law.